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Shipping

Shipping

Spain: Free Express 24h - 48 h with 

European-Union 3-5 working days with 

USA 5 to 10 working days 

 

Return Policy

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Shipping

  • To return your product, you should mail your product to: 19 Isaac Albeniz Barcelona Barcelona ES 08017
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, we will refund the cost of the goods.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping items over €150, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at fvda@sea2see.org.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

  • We will replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at fvda@sea2see.org and send your item to: 19 Isaac Albeniz Barcelona Barcelona ES 08017.

 Gifts

  • Gifts can't be returned, nor be reimbursed.

 

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